MM QASR, Iraq — It's hard to smile when there's no water. It's hard to applaud when you're frightened. It's hard to say, "Thank you for liberating me," when liberation has meant that looters have ransacked everything from the grain silos to the local school, where they even took away the blackboard.

That was what I found when spending the day in Umm Qasr and its hospital, in southern Iraq. Umm Qasr was the first town liberated by coalition forces. But 20 days into the war, it is without running water, security or adequate food supplies. I went in with a Kuwaiti relief team, who, taking pity on the Iraqis, tossed out extra food from a bus window as we left. The Umm Qasr townsfolk scrambled after that food like pigeons jostling for bread crumbs in a park.

This was a scene of humiliation, not liberation. We must do better.